Uniphore is one of the largest B2B AI-native companies – decades-proven, built-for-scale, and designed for the Enterprise. The company drives business outcomes, across multiple industry verticals, and the largest global deployments. Uniphore infuses AI into every part of the Enterprise that impacts the customer. We deliver the only multimodal AI architecture centered on customers that combines Generative AI, Knowledge AI and Emotion AI and Workflow Automation and a co-pilot to guide you. We understand better than anyone how to capture voice, video, text, and how to analyze all types of data. As AI becomes more powerful, every part of the Enterprise that impacts the customer will be disrupted. We believe the future will run on the connective tissue between people, machines and data: all in service of creating the most human processes and experiences for customers and employees.

To learn more, visit https://www.uniphore.com

Exotel is a leading provider of AI-driven customer engagement solutions, facilitating over 20 billion annual conversations across voice, messaging, and AI-powered agents like bots. Trusted by 7000+ clients across industries like BFSI, logistics, e-commerce, and healthcare, Exotel helps businesses meet evolving customer expectations. With AI co-pilots, Exotel enhances personalized interactions, boosts agent productivity, and automates tasks, optimizing costs and CX. Tailoring solutions to business needs, Exotel unlocks the full potential of AI-driven communication, empowering every conversation.

To learn more, visit https://exotel.com

EPOS designs, manufactures, and sells high-end audio solutions for business professionals around the world. EPOS builds on decades of psychoacoustic research on how the brain perceives sound, and design audio solutions that provide the best conditions for the brain so you and the people you communicate with can achieve more with less brain energy spent. Owned by the world-leading hearing healthcare and audio technology group, Demant, and with headquarters in Copenhagen, Denmark, EPOS builds on more than 115 years’ audio expertise and operates in a global market with offices and partners in more than 60 countries.

To learn more, visit https://www.eposaudio.com

HoduSoft is a leading provider of cutting-edge communication solutions designed to uplift and empower businesses in various sectors including the BPO industry. Being a renowned leader in Communication Solutions, HoduSoft is going to make a significant presence at the NXTGEN BPO CONFEX & Awards 2023. With a strong commitment to empowering businesses in the dynamic BPO sector, we will be showcasing our flagship product, HoduCC.

HoduCC is a revolutionary contact center software designed to redefine BPO operations. Offering a comprehensive suite of advanced features such as Intelligent Call Routing, Real-Time Analytics, Multi-Channel Communication capabilities, and many others, HoduCC empowers BPOs to achieve unparalleled levels of operational excellence. It also comes with advanced add-on modules including AI Chatbot, WhatsApp Bot, Voice Transcription (Recording & Voicemail), Quality Analysis, WhatsApp Broadcasting, SMS Broadcasting, and IVR & Agent Survey.

HoduCC can help users to resolve customer issues faster, measure and improve support operations, optimize resource allocation, and provide proactive communication support to meet changing customer expectations. For more information, connect with our experts at the summit and discover how HoduCC can be the right choice for your BPO's success.

To learn more, visit https://hodusoft.com

Acefone is a cloud-based communication platform for businesses with powerful products, including Interactions Hub, Contact Center Studio, API Connect, and Campaigns. These products are developed keeping customer experience as priority. Serving over 500 enterprises, Acefone has a proven track record of across industries with 20+ pre-built integrations.

ISO 27001 and CERT-IN certifications vouch for Acefone's security. With 99.95% uptime guarantee, Acefone offers enhanced productivity, high-quality business communication for sales and customer success. Acefone's wide range of offerings enables businesses to optimize their communication infrastructure, increase productivity, and enhance customer experiences irrespective of their geographical locations. Its intuitive dashboard filled with insights provides rich features including omnichannel interactions, mobile CLI, interactive voice response (IVR), auto-dialer , campaign management, and more. It allows organizations to manage inbound and outbound calls, as well as other channels such as WhatsApp, chat, and SMS - all from a single platform.

To learn more, visit https://www.acefone.com

Flowace was founded by remote-work enthusiasts, Tarun R Kodnani and Varun R Kodnani. They are brothers who firmly believe that peak productivity can be achieved irrespective of the work's physical location. Our software is an advanced employee productivity tracking and time tracking software that is currently helping more than 36,000 active users globally to boost their productivity by 31% Flowace connects with all your workplace tools to measure and provide actionable insights towards team activity, efforts, focus, and outcome. The actionable insights provided by Flowace act as a compass for CXOs and HR leaders. Contributors can now drive better outcomes without burnout by promoting team health, accelerated delivery through deep work, and skill development by using Flowace's AI tools to identify gaps where there is scope for improvement.

To learn more, visit https://flowace.ai

Deepija Telecom Pvt Ltd is a pioneering force in the telecommunications and IT sector, delivering innovative solutions to transform the way businesses communicate and operate. With a strong foundation in networking expertise, our company excels in providing comprehensive services that cater to the evolving needs of the digital age. We understand the intricacies of modern business environments and are dedicated to offering tailored telecom and IT solutions that enhance operational efficiency, strengthen connectivity, and foster growth.

Our approach is built on the principles of reliability, efficiency, and innovation. We continuously adopt cutting-edge technologies to ensure our clients stay ahead of the curve. At Deepija Telecom, our mission is to bridge the gap between technology and business needs, empowering our clients to achieve their objectives through seamless integration of telecom and IT solutions.

To learn more, visit https://www.deepijatel.com

Company Description: ZEX PR WIRE ® is Press Release Distribution SAAS platform, which syndicates press release content to Tier 1,2 & 3 media outlets globally. ZEX PR WIRE ® has partnered with more than 500+ Media outlets. ZEX PR WIRE ® is a 99% automated platform which can be used by any marketing or PR team in a firm or even by individual PR agencies and marketing firms too for conducting and managing PR campaigns of their clients.

To learn more, visit https://zexprwire.com